We know that the COVID-19 pandemic has affected so many people, and we understand that many of our residents have or will suffer financial impacts. We are sympathetic to your concerns and have developed a the Payment Deferral program in response. If you have suffered a loss of income event due to the COVID-19 crisis, you may apply for a deferment of rent and other monthly charges by filling out the form below.

 Office Hours

Mon: Fri: 8:30 am - 5:30 pm

Saturday: 10:00 am - 2:00 pm

Sunday: Closed

 The Enclave

4625 71st Street
Lubbock, TX 79424

 (806) 793-9570

Payment Deferral Request

Have you applied for any assistance (unemployment, rental assistance, etc)?*

Yes

No

Please explain your situation below (why you are requesting the deferment, when and how much you htink you will be able to pay, etc)*

*=Required

For additional resources, please click the link below.

Learn More

Requests submitted through our website are not monitored 24 hours per day. For Emergency Requests requiring immediate attention, please call the community’s office number and follow the prompts. In the event of a life-threatening situation or health issue, call 911 immediately.